HR success story

SEA Milano Airports: how to give more services to personnel reducing costs

“employees interact directly with the system simply calling on the phone with Sm@rtC6; this system gave us a chance to reduce drastically people dedicated to centralized call center. Call center now can work on offhand requests giving routines to the automatic system”. Stefania Garbillo, SEA-Aeroporti Milano. Various I-Tel solutions, all automatic, multilingual and integrated with the airport management applications, manage […]


Communication 2.0 and multi-channel for Public Relations Office and HR management

How can we garantee communications and an always manned service in multi-channel? More interactive instruments are needed to improve and digitalize communication flows with users. The biggest European University chosed our product to optimize communication with employee as well as with public complete with App. Critical issues of the beginning period have been break down and returns are positive in […]

Human Resource Management, HR & ICT processes: Wärtsilä innovates with Sm@rtC6

Intervista a Enrico Pobega General Manager Personnel & HR at Wärtsilä. Il sistema Sm@rtC6 gestisce le segnalazioni di assenza del personale e certifica l’avvenuto avviso di inizio/continuazione malattia. “C’erano problemi di segnalazione assenze. Alcune persone contestavano di aver cercato di avvisare l’azienda senza riuscirvi. Ciò creava interruzioni e dispersioni di energia. Sm@rtC6 ha risolto il problema. Abbiamo ottenuto non solo […]