Yearly archives: 2019

SEA Milano Airports: how to give more services to personnel reducing costs

“employees interact directly with the system simply calling on the phone with Sm@rtC6; this system gave us a chance to reduce drastically people dedicated to centralized call center. Call center now can work on offhand requests giving routines to the automatic system”. Stefania Garbillo, SEA-Aeroporti Milano. Various I-Tel solutions, all automatic, multilingual and integrated with the airport management applications, manage […]