Contact management: Sm@rtWelcome

The single multi-channel platform for integrated Customer Experience management.

Human resource management: Sm@rtC6

The interactive and automatic system for clocking in and out and multi-channel, self-service absence notification.

app itel

Sm@rtApps: a world of apps

Discover all the apps topping off the I-Tel product range, with a strong impact in both the social and business sectors.

from the Blog

SEA Milano Airports: how to give more services to personnel reducing costs

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“employees interact directly with the system simply calling on the phone with Sm@rtC6; this... read»

Smart City: Cerism@rt project of Comune di Cerignola winner at FPA – Sustainable PA 2018 Award

Cerism@rt project of Comune di Cerignola won an important recognition at ForumPA at 10x10... read»

Sustainable PA: Sm@rtScreening & Sm@rtVax of Regione Puglia for digital prevention project prizewinner

Digital Prevention: with 100 awarded projects at Forum PA in Sustainable PA 2018 Award, project... read»

Over 800 companies have simplified their processes thanks to I-Tel

references Acea Ama Policlinico Gemelli La Sapienza Poste Italiane Rai,Regione Marche Regione Umbria

Testimonials and Success Stories

"I-Tel system has slimmed down and decreased load of calls to the operator. People are absolutely happy. We solved problems of periodic requests and constant availability of service."

- Daniela Vingiani, Resp. URP Sapienza Università di Roma

"We choosed I-Tel as technologic partner to optimize immediatly various processes of Telemedicine service. Today my staff can guarantee assistance to patients on multi-channel, h24 and 365 days per year."

- Gianluca Polvani, Resp. Telemedicina Cardiovascolare, Centro Cardiologico Monzino

"We choosed the entire suite of CupRecall because we believe in multi-channel and in facilitated communication widespreades between citizens as instrument to optimize sensible processes like credit recovery and vaccination screening campaigns

- Albano Nehludoff, CIO ASL Taranto

"Investing in innovation means returns in commesurate time. Theese systems are immediatly verifiable and this is their power. We inserted immediatly all over the territory without experimentation: relation between costs and benefits was already obvious."

- Stefania Garbillo, IT SAP HR Manager, SEA-Aeroporti Milano

"Together with I-Tel we made an analisys about citizens needs. Giving certainty to citizens, pass through use of innovative technologies. And this it's been Cerignola's choice."

- Giuseppe Delvino, Chief of city Police, Cerignola