Giving quick and precise answers to requests for information is important for the success of any organisation.

An unanswered telephone call or being kept on hold “to be put through to the extension you require” are telltale signs of a lack of organisation and inefficiency.

With I-Tel's Sm@rtCallFacility, Sm@rtControl e Sm@rtOplà modules, organisations of all sizes can set up and manage Inbound and Outbound Call Center, Help Desk e Single Point of Contact services rapidly and at the right price.

Thanks to over ten years’ experience in developing ad hoc voice applications to fit in corporate management systems, I-Tel can help its customers create solutions and services with the right degree of automation while looking after user/customer relations, safeguarding prior investments and reducing operating costs.