To the satisfaction of its two hundred employees, the Gruppo Acea company uses the I-Tel Sm@rtC6 system to automatically notify of their absence by telephone. 45% of absences are reported after office opening hours, when otherwise it would be impossible to give notification. The system is operative 24 hours a day, 365 days a year, and fits in perfectly with the company's information system. For employees, the advantage is that the service is available at all hours like never before; for the company, details are updated in real time, and do not have to be input by hand, even in complex organisations. From the words of Massimilano Vender, TLC Section Manager in Acea8cento’s Organisation and Systems Department, we are pleased to learn of the customer's total satisfaction: ‘The system’s perfect, excellent work!’.